Emmanuel Blot wrote: >> I thought I had submitted the patch for this but it looks like I didn't. >> I'll file it with a ticket when I get home from work. > > Nevertheless, this feature exhibits a serious drawback: when the > ticket component is modified, another "thread" is to be created. With > web client such as GMail, this may become quite boring. This feature > being implemented as a site-wide setting, a user won't be able to > follow a thread when the component is updated. > > Using X-* SMTP header might be an alternative to sort ticket > notification emails with component criteria.
The In-Reply-To header should remain the same, so a good client should continue threading just fine. Threading based on subject is a hack for MUAs that don't support In-Reply-To correctly. --Noah
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