Noah Kantrowitz wrote: > Such a thing should certainly be a plugin if done, though given the > current system I'm not sure how well that would work. Seems doable but > rather on the complex side. Probably a better idea to just make multiple > tickets, one per customer. > > --Noah > > Axel Thimm wrote: > >> Hi, >> >> for serving serveral customers on per customer products with related >> tickets we'd like to associate a ticket with several milestones >> (e.g. the customers have a different set of milestones). Would that be >> possible or a worthwhile addition for forthcoming trac releases? >>
Yeah, I think it's a worthwhile evolution for later releases of Trac. Most projects have at least a stable and devel branch active, so being able to keep track of which branches are concerned by an issue is worthwhile most of the time. Also, when there's a regression, it makes sense to be able to add a new targeted milestone for the fix /without/ loosing the previous milestone information. For some times, I was wondering how this could be done without complicating the matter for the workflow, but I think there's a quite simple way to handle it: a ticket will remain open as long as the content of the "fixed in version" field (our current "milestone" field) is not satisfying. If anything more complex than the above is needed, like an individual workflow for each branch, then the current suggested solution of cloning the ticket would still be more appropriate, and this is already simpler to achieve in 0.11, which offers a "Clone" ticket feature. See also ticket http://trac.edgewall.org/ticket/4298 and the discussion thread on trac-dev linked from there. -- Christian --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
