I guess my biggest worry is how much time will be required to maintain
the system because of course our first interest is developing our
software.

I'd love to help out with updating plug-in's.  Trouble is I know next
to nothing about Python and less about web development.

Contrary to what I'd read, Trac was amazingly easy to install (at
least using SQLite & tracd).  Editing is more tedious than I'd like
and I haven't quite got a grasp on how to organize our docs.

Still trying to work out if the permissions system does what we need -
essentially separation of public & internal information.  Looks like
the fine grained permissions plus PrivateTickets plug-in might do it.
Still need to get that installed.

Also need to update Genshi so I can try out the BatchModify plug-in.
Can't imagine managing a bugbase without something like it.  This will
probably show my web ignorance but ideally I'd like to be able to edit
tickets directly in the report/query views.  Just click on a field to
make it editable.  Enter to save.  Control or shift click on fields in
the same column to select multiple for editing - all get the same
value.  Is that remotely possible or just fantasy?  Always seems like
user friendliness is directly opposed to programmer friendliness.

Thanks for your time and thanks very much for your comments,

- jevans



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