On Mon, Jun 9, 2008 at 4:45 PM, Daevid Vincent <[EMAIL PROTECTED]> wrote: > I just realized that when a developer resolves a ticket as "fixed", Trac > sets the status to "closed"!
Ouch. > ONLY the tester should be able to "close" a ticket. In our organization (NOT using Trac, unfortunately), we use a 3-way handshake: * Developer sets bug to Fixed. * QA, upon proper verification, sets the bug to Verified. * Then either the original developer or the release manager sets it to Closed. When the bug is marked Verified, we know that it hasn't been deployed/released yet. When it's Closed, we know that it's been "shipped." -- Samuel A. Falvo II --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
