On Mon, Jun 9, 2008 at 7:04 PM, Noah Kantrowitz <[EMAIL PROTECTED]> wrote:

>
> > -----Original Message-----
> > From: [email protected] [mailto:[EMAIL PROTECTED]
> > On Behalf Of Daevid Vincent
> > Sent: Monday, June 09, 2008 4:45 PM
> > To: [email protected]
> > Subject: [Trac] "fixed" is NOT the same as "closed"
> >
> >
> > Wait a minute!
> >
> > I just realized that when a developer resolves a ticket as "fixed",
> > Trac
> > sets the status to "closed"!
> >
> > Those two things are NOT the same. "fixes" SHOULD mean that a tester
> > can now
> > go and verify the fix.
> > ONLY the tester should be able to "close" a ticket.
> >
> >  * status changed from new to closed.
> >  * resolution set to fixed.
> >
> > In fact, I don't even see a "status" field that I can manipulate. Where
> > the
> > heck did status come from?
> >
> > How can we prevent this non-standard behavior?
>
> While one can argue the semantics of a "standard" workflow, the
> TracWorkflow
> page has details on setting up a custom workflow using either the included
> (and simple) trac.ini-based syntax, or developing a more complex plugin to
> provide ticket actions. You cannot alter the status of a ticket directly,
> it
> is manipulated by workflow actions.
>
> --Noah
>
>
> >
>
you also might want to look at the enterprise workflow add-on someone
created and I don't have the link atm.  it adds the workflow you are after,
plus a handler to prevent the resolver from moving the ticket out of qa to
closed.  someone else, with the associated new permission(and did not "fix"
it) can QA a ticket and approve it.  I modified this work flow a bit and
like it.  It is a big workflow, but I was able to pare it down with a little
trial and tweaking, didn't even need to read on how the new ticket workflow
worked, but did eventually.

-- 
There are 10 kinds of people, those that understand binary, and those who
don't.

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