Hi, we want to add a template to the ticket description when a new ticket is created, that is working, but only in wysiwyg (plugin needed) mode.
I used: default_description = '''Current:'''[[BR]] Give a description of the problem or change request.[[BR]][[BR]] "'Customer impact:'''[[BR]] Give a description about the customer impact.'''[[BR]][[BR]] '''Scenario:'''[[BR]] PR only: Describe a scenario to reproduce the problem.[[BR]][[BR]] '''Reproducibility:'''[[BR]] PR only: How often does the problem occur when the above scenario is performed. Eg 10% or once per 3 hours etc[[BR]][[BR]] '''Desired:'''[[BR]] What is the desired behaviour?[[BR]][[BR]] '''Reason:'''[[BR]] CR only: Why is this change needed?[[BR]][[BR]] '''Solution:'''[[BR]] If a possible solution or implementation is already known describe it here.[[BR]][[BR]] '''Workaround:'''[[BR]] PR only: Describe if there is a workaround possible to circumvent the problem. How to do this in plain text: I tried spaces and tabs, but then everything is on one line. Thanks in advance. Patrick --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
