2008/9/29 Stephan Stapel <[EMAIL PROTECTED]> > > > New is a ticket state and has nothing to do with who owns the ticket. > Please > > read TracWorkflow for more information on customizing ticket workflows. > > I have read the workflow chapter including the part on workflow > customization. Unfortunately I couldn't find information that helps me > in stepping automatically from 'new' to 'assigned' when the 'assigned > to' field is filled. Could you point me to the section you referred to > in your answer? >
>From the work flow wiki page : > > There are a couple of hard-coded constraints to the workflow. In > particular, tickets are created with status new, and tickets are expected > to have a closed state. Further, the default reports/queries treat any > state other than closed as an open state. > There is a way around this : http://trac-hacks.org/wiki/TicketCreationStatusPlugin Regards Stephen --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
