Hi, I like to install an issue tracker for somebody who needs only an issue tracker, but no wiki, no version control etc. Does trac fit into this? Or do people suggest RoundUp or OTRS?
Does somebody know whether the following features are supported by trac (given the right plugins, of course): - e-mail (unformatted) to [EMAIL PROTECTED] go automatically into the ticket tracker (is email2trac the right tool?) - e-mail responses from within the ticket tracker to the bug reporter or arbitrary people (or is it better to use an MUA and CC the trac system?) This is important, because the trac web interface will only be visible internally. (are CcSelector or AnnouncerPlugin helpful here?) - list all tickets belonging to a certain bug reportert/customer, even if they have more than one e-mail address (can the ClientsPlugin be used for this?) Thanks in advance! P.S. If I need any plugins, that are not yet part of Debian, I will package them, of course. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
