Jani Tiainen wrote: > So, how I could recover my missing 700 tickets... I suppose you haven't actually lost your tickets, have you? At least on my test install, if I set e.g. a priority to a value not present in the defined priorities, the ticket still appears on the custom query page. You can't set a filter on the priority for "invalid" values, though, as the drop-down is populated only with defined priorities.
You were mentioning SQL-based reports. If those give you trouble, you'll have no choice but to fix the SQL so that it works with the new values. -- Remy
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