Remy Blank kirjoitti:
> Jani Tiainen wrote:
>> So, how I could recover my missing 700 tickets...
> 
> I suppose you haven't actually lost your tickets, have you? At least on
> my test install, if I set e.g. a priority to a value not present in the
> defined priorities, the ticket still appears on the custom query page.
> You can't set a filter on the priority for "invalid" values, though, as
> the drop-down is populated only with defined priorities.

You're right.

> You were mentioning SQL-based reports. If those give you trouble, you'll
> have no choice but to fix the SQL so that it works with the new values.

I would rather fix all my (open) tickets to have some sensible value. 
Many people still uses SQL reports .

Of course I would be more than happy to have SQL reports disabled and 
forward people always to query page from sql reports.

-- 
Jani Tiainen

"Tein sein mihin näillä lahjoilla pystyin.
  Tein sen, en yhtään enempää." - Martti Servo & Napander


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