I have just configured Trac 0.11.2.1 and am learning the interfaces. The notifications work properly so my question is in regards to the design of the notifications. The scenario is the manager assigned a new ticket to an employee. When creating a new ticket & assigning it an individual, I am looking for an e-mail notification to go to that user, when I select their name in the Assign To: drop down menu. The way I understand how the notifications are set to work now :
I have - *always_notify_reporter*: false - So the reporter will not recieve notifications - *always_notify_owner*: false - So the owner will not recieve notifications - *always_notify_updater*: true - So anyone updating the ticket will receive notifications. The TracGuide regarding notifications explains: "When reporting a new ticket or adding a comment, enter a valid email address in the *reporter*, *assigned to/owner* or *cc* field." Entering a valid e-mail address in the Assigned To field does not produce any new notifications in my inbox. The CC: field works properly, where I do receive notifications, but my manager wants the notification addressed to the person it is assigned to. He wants to be able to click the Assign To: drop down and not have to type the individuals email address in the CC: line. Am I missing an option in the trac.ini file? Or are email notifications only sent to reporters, owners, & updaters and not assigned individuals when creating new tickets? Thanks, Jeff --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
