On Jun 3, 2:10 pm, Lukasz Szybalski <[email protected]> wrote:
> On Jun 2, 3:54 pm, Lukasz Szybalski <[email protected]> wrote:
>
>
>
> > Hello,
> > I'm trying to get management reports for the following:
>
> > 1. Count Incoming tickets by milestone sort by date,  (30 new tickets
> > for milestone on 06-02-09)....
> > 2. Count closed tickets by milestone and user.  (25 tickets closed by
> > xyz on 6-2-09)(list a count by user in each milestone)
> > 3. lookup by custom field? (custom field = account_number) (With query
> > I can do that, but how do I put it on a wiki so that they can type in
> > account# and press "query" or something along these lines.)
>
> > Where can I find examples on how to do this?
>
> > I've noticed on the website trac seem to want to replace the "reports"
> > with "query". Would anybody have a "query syntax" for all the default
> > reports that I can paste into wiki page?
>
> > This for example allows me to modify the new tickets by milestone:
> > [query:status=new|assigned|reopened&version=1.0 Active tickets against 1.0]
>
> > But with the other reports most of them ask for action, and/or count
> > on particular category or action. How many tickets we had, how many
> > closed, who closed most of them,  how many are outstanding, who is
> > doing most of the work,etc?
>
> Anybody knows how can I display:
>
> user , ticket count in a table?
>
> The only thing I was able to do is on a wiki page do:
>
> Users Assigned Tickets:
>  1. admin : [[TicketQuery(status=assigned&owner=admin, count)]]
>
> But this way I need to list every user manually. Is there a way to
> display all users?
> user1, 5
> user2, 55
> user3, 10
> ......
>
> I can also link to custom query if that is easier...
>
> 2. How can I query by date? All new tickets today by milestone? (this
> would include new, accepted, fixed,..etc)?
>
> Ideas?
>
> Thanks,
> Lucas

Couple options actually.  The Opteros folks have some plugins for
their OForge project that does some of this.
a sql report can be created to do this. (there is a created date or
similiar field you could compare to the current date/time)
there is a plugin to display an sql query in a table

and probably others.
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