Thanks for your reply, Noah! And sorry for my late response, I just came back from a loooooooong teambuilding.
Now I'm focusing on the error "gaierror: (-2, 'Name or service not known')" which come from the trac.log recently, and I believe this is the root cause of my random email lost issue. I tried http://trac.edgewall.org/ticket/8244 and then http://trac.edgewall.org/changeset/1343, but there is not much value informaition I need. Below are more detailed log: ========================================================================================================= 2009-09-21 10:15:16,180 Trac[main] DEBUG: Dispatching <Request "POST u'/ticket/80'"> 2009-09-21 10:15:16,225 Trac[web_ui] ERROR: Failure sending notification on change to ticket #80: gaierror: (-2, 'Name or service not known') 2009-09-21 10:15:16,225 Trac[web_ui] DEBUG: Side effect for ConfigurableTicketWorkflow ========================================================================================================= 2009-09-21 11:56:12,674 Trac[web_ui] ERROR: Failure sending notification on creation of ticket #92: gaierror: (-2, 'Name or service not known') 2009-09-21 11:56:12,680 Trac[main] DEBUG: Dispatching <Request "GET u'/ticket/92'"> ========================================================================================================= gaierror: (-2, 'Name or service not known') ========================================================================================================= I suspect this is related to DNS, right? Please advise and help, thanks all. Jason On Fri, Sep 18, 2009 at 5:00 PM, Noah Kantrowitz <[email protected]>wrote: > > Given that you have censored the entire config, I doubt it will be of > much help. If the log says the the mail was sent, that means the SMTP > server accepted it. I would check your mail server logs from that time. > > --Noah > > On Sep 17, 2009, at 10:17 PM, gao jason wrote: > > > Hi all, > > > > I've been experienced random lost of email notifications from > > Trac system. I enable the log function but I cannot find a clue in > > the file trac.log, it seems everything is fine from the log though. > > I have tried to search google with no luck. And I don't know > > which part I should troubleshoot....Help to point a troubleshooting > > direction or give me some keyword to google. Thanks a lot! > > > > My Trac version is > http://ftp.edgewall.com/pub/trac/Trac-0.11.4.tar.gz > > . Here is some setting related from my trac.ini, let me know what > > information I can provide to help resolving this issue. Thanks again > > for helping. > > > > [notification] > > always_notify_owner = true > > always_notify_reporter = true > > always_notify_updater = true > > smtp_always_bcc = [email protected] > > smtp_always_cc = [email protected] > > smtp_enabled = true > > smtp_from = [email protected] > > smtp_from_name = Trac > > smtp_password = [email protected] > > smtp_port = 25 > > smtp_replyto = [email protected] > > smtp_server = x.xxx > > smtp_subject_prefix = [Trac] > > smtp_user = [email protected] > > use_public_cc = False > > > > > > Best Regards, > > Jason > > > > > > > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
