On Thu, Nov 12, 2009 at 10:39 AM, Chris Nelson <[email protected]>wrote:
>
> Scott Mead wrote:
> > Good question,
> >
> > I'm building a site that is designed to help get documentation
> > built. The idea is that a small group of people (marketing,
> > customers, etc...) can generate a list of tech notes that they want
> > (tickets).
> >
> > Once the ticket is in the system, it'll be automatically assigned to
> > the next 'doc generator' that submits a ticket. What I'd like to do
> > is just randomly pick any 'non-working' ticket and assign it to
> > someone who just submitted their ticket.
>
> When you say "submitted" you mean completed or updated?
I have a custom workflow where I define 'submitted' by basically yes,
completed.
> So there are a
> bunch of unassigned tickets in the system and when Joe "submits" a
> ticket he's been working on, one of the unassigned tickets gets assigned
> to him?
>
Exactly. I'm reading the extensionpoint docs now, I think I'll have to
write a plugin, but I'm still hoping to hear an easier solution :)
--Scott
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