Any chance someone has an answer for this issue?


Thanks!

Nir


Nir Ben Eliezer wrote:

Hey,

I have a short question about creating custom fields in tickets.

I need the option to create a "Sub-Component" drop down menu. This field should be dependent on the component which the user chose. For example, choosing "component1" will result in the appearance of "sub-component1" and "sub-component2" in the "Sub-Component" drop down menu. Choosing other components may result in the appearance of other sub components.

Is this possible to implement? I couldn't find any easy configuration which enables this important option.

Thanks!
Nir







 


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Nir Ben Eliezer
QA Team Leader
The Nation Traffic

12 Hahilazon St. Ramat-Gan 52522, Israel
Tel: +972.3.755.3300 Ext: 2553
Mobile: +972.54.4450.352
E-Mail: [email protected]




 

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