Hi Ray, The state (or status) of a ticket exists, but not as a ticket field. The possible states are defined by the "workflow", which also controls the transitions between them. Further details here: http://trac.edgewall.org/wiki/TracWorkflow
Regards, Itamar. On Fri, Apr 9, 2010 at 9:10 PM, Ray Kiddy <[email protected]> wrote: > > This seems so obvious a shortcoming that I think I must be missing > something. But I have looked. And, obviously, I have continued to miss > it.... > > I can create a "Severity", a "Priority", a "Resolution", but I cannot > create a "Status". What? This does not make sense. > > I tried creating different resolutions, but they are all terminal states, > which I do not want. > > It occurred to me that I could create an arbitrary number of "Severity" > types and just tell everyone in my org that "Severity" really means > "Status". But there are two problems with this. First is that I am going to > then want to manage trnasitions between severities, which does not make > sense. I really want to manage transitions between arbitrary states. The > second is that saying a "Severity" means a "Status" is really lame. And if > software is this lame, why use it? Right now, we are using it because I am > having isues installing bugzilla on the particular host we need to use, but > that problem could get fixed. If our use of trac stays lame. > > Hopefully I am missing some small bit of info and I can update the wiki to > make this much more obvious to those starting out. We'll see. > > thanx - ray > > -- > You received this message because you are subscribed to the Google Groups > "Trac Users" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]<trac-users%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/trac-users?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
