We have several of the same handset (8350i) and I've tried it on some
others too... it's not Trac itself but specifically OUR trac. :
( Something must have gone wrong in the configuration... do you mind
trying on our trac?

http://206.196.110.17
client:client

Like I said the strange thing is that if you click around to other
pages after the "failed" login attempt... inconsistently upon loading
a new page it sometimes shows you as logged in properly. I'm thinking
it's some sort of cookie problem I created when I was installing/
uninstalling plugins for handling authentication? :(


On Aug 4, 8:51 am, Stefan <[email protected]> wrote:
> Hello Teddy,
>
> i've tried to connect to a trac system via my blackberry (pearl).
> it just works fine.
>
> So from my point of view this could not be an trac problem. Rather i
> think
> this would be an problem with your bb or your bb browser.
> Does this problem only appears on your device or on all/some?
>
> First (if only your device doesn't work) you could
> - try to access the page with some other browser, e.g. opera for bb
> - Reset your mobile phone web cache
> - try to update your bb
>
> Best regards
>
> Stefan
>
> On 3 Aug., 09:45, Teddy <[email protected]> wrote:
>
>
>
> > Hi,
>
> > I am using trac for our Courier company as a dispatch/ordering system.
> > As such it is pretty essential that we can log in through our
> > Blackberry browsers...
>
> > When trying to log-in, we are brought rback to the start page without
> > appearing to be logged in. If I were to click on Preferences, it
> > appears I am logged it. However then I go to do an action (such as
> > view reports or enter a ticket), and it punts us back to the start
> > page without appearing to be logged in.
>
> > I know this isn't a Blackberry support list, but I am almost positive
> > it is a  Trac configuration problem! When we first tested Trac as an
> > option we were able to log-in and use our phones just fine... even on
> > other trac installations (other than ours) it still works fine.
>
> > We are running the standalone tracd w/ account manager. Ive tried both
> > authentication through the tracd server alone and also through
> > accountmanager's.
>
> > Any idea? I'm guessing it's some dumb cookie issue... I would greatly
> > GREATLY appreciate any feedback! We are just about done the system and
> > now finding we can't even use it... :(
>
> > Thank you kindly for your time. :)
>
> > Teddy

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