Hi folks. As the subject says, I'm looking at using Trac as a helpdesk tool and I wondered if anyone else was using it in this way? Have you tried it and abandoned it, or better yet tried it and found it does everything you need?
I searched the list archives for "helpdesk" and "help desk" and only found only a handful of threads, from 2009 and earlier. Google doesn't turn up much either. Does this seem like a sensible use of Trac or should I be considering something else entirely to manage helpdesk ticket lifecycle? Thanks, Dan -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
