> From: Matthew Caron <[email protected]> > To: [email protected] > Cc: "Marjory L. Mackes" <[email protected]> > Date: 01/11/2011 01:26 PM > Subject: Re: [Trac] Reporter/Owners who have left > Sent by: [email protected] > > > On 01/11/2011 01:23 PM, Marjory L. Mackes wrote: > > I have a person who left the project and they were originally a > > reporter on several tickets that are still open. I have taken them > > out from the permissions and removed them from the Password > file, but > > when the tickets are updated they are still getting notified. Short > > of going in and change alot of tickets manually to someone else, is > > there a way to prevent a user who left from getting emails > on tickets > > they originally reported. > > We reparent them, changing the reporter to someone else > (typically their manager). > > ________________________________________ > From: [email protected] [[email protected]] > Sent: Tuesday, January 11, 2011 1:37 PM > To: [email protected] > Cc: Marjory L. Mackes; [email protected] > Subject: Re: [Trac] Reporter/Owners who have left > > I'd recommend using the bulk change plugin, which will allow multiple > tickets to have changes (such as reassigning the Reporter) to someone > else. > > Cheers! > Paul > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Marjory L. Mackes > Sent: 12 January 2011 20:43 > To: [email protected]; [email protected] > Subject: RE: [Trac] Reporter/Owners who have left > > Thanks Paul, that is helpful. I think I found the underlying > issue is that I changed the email notification > setting in the trac.ini file for reporter back to true > recently for another user and now the person is seeing > these emails again. I don't like changing the name of the > person who originally reported the problem, since lose a > little of the obvious history (unless go back through history > chain). Guess there is no nice way to > add an exclusion on the email notification reporter=true > except for users a, b, c, etc.... >
I may be barking up the wrong tree but where is trac getting the email address from? If it is from the user's session data (you are not deriving from the username or using LDAP for example) then you could just remove the user's email from their session record. That should stop them getting the emails. ~ mark c -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
