I have a new ticket created with the State as New at the bottom of the ticket. At the bottom of the ticket, under Actions a green dot appears lit green with the State, Leave as New. There are no other options except this one at the bottom. The ticket States are Open, Investigate, Correct, Implement, and Close, but I see one State that is showing is New and I cannot change it.
Regards, Ken Guilliams Confidentiality Note: The information contained in this message, and any attachments, may contain proprietary and/or privileged material. It is intended solely for the person or entity to which it is addressed. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
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