On 02. 03. 11 15:34, Squirr3l wrote: > We want to migrate to another ticket system, and trac seems the best choice. > My problem is that we have too many stuctured information for one ticket, > and trac's initial ticket layout is too simple. I would like to structure > the trac ticket by using tabs for example. This way every information would > be there, but only if the user is curious. > > I'm also thinking to use what you mentioned, to show specified fields based > on some variable, but it would be nice to show everything, but in a > stuctured way.. > > > Matthew Caron-2 wrote: >> On 03/02/2011 09:25 AM, Squirr3l wrote: >>> I would need fields and data from the database, so i need all the trac >>> functionality, but with a huge amount of fields. I would need some kind >>> of >>> workaround for this.. >> Then I'm afraid I really don't understand what you're trying to do. >> >> Are you trying to migrate your ticket system in to Trac, or are you >> trying to use your current system through Trac? I thought the latter, >> hence my suggestions. >> >> One thing we do is use a plugin which displays different fields based on >> ticket type, but that doesn't sound like what you want either. >> -- >> Matthew Caron >> Build Engineer >> Sixnet | www.sixnet.com >> O +1 518 877 5173 Ext. 138 >> F +1 518 602 9209 >> [email protected] >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Trac Users" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/trac-users?hl=en. >> >> >> IMHO, there should first be a honest analysis of what you REALLY need, fields or else. A new system is a good oportunity to make things simpler. then, there are some solutions to add custom fields to the standard. if you can add one, you should be able to add more! maybe have a look: http://trac.edgewall.org/wiki/TracTicketsCustomFields
finally, the "presentation" , the view of the ticket is not carved in stone, so someone more knowledgeble than myself shall be able to direct you. I hope that there is no such limitation... good luck! bogdan -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
