Hi FF4 betas have had this for a while: * http://blog.mozilla.com/files/2010/07/feedback-button.png * http://input.mozilla.com/en-US/happy * http://input.mozilla.com/en-US/sad
Primary Trac user feedback I believe is t.e.o ticket system (http:// trac.edgewall.org/wiki/HowToContribute#UserFeedback). Since tickets by their nature are for reporting problems (hint: there is no ticket type "i'm happy"), I see a place for a feedback system that would better enable developers to provide product excellence. Wrap-up: * tickets are primarily feedback from "sad" users * "happy" users don't have a clear accessible, low-entry-barrier medium to express themselves * tickets are high entry barrier even for "sad" experiences * trac-users google group is also non-comparable to for example the simple FF feedback system demonstrated above * irc stuff often goes unnoticed and data is nearly impossible to normalize, probably a very lowish percentage of user base represented So I would propose that a copy of FF4-style low-barrier feedback system be implemented for Trac core. Perhaps it's only the frontend that's need implementation and we could use (Mozilla's?) backend, but I don't foresee a big workload even for making a custom integrated backend for this. It would probably make sense for me to copy this to t.e.o Proposals wiki as well. Searched t.e.o. Tickets, Wiki for "feedback system", "feedback module", "feedback plugin" - no hits. Thoughts welcome. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
