On Fri, May 27, 2011 at 11:41 AM, Pascal Graf <[email protected]>wrote:

>  here is my workflow:
>
> [ticket-workflow]
> newtosubmitted = new -> Submitted
> open = Submitted -> Open
> open.operations = set_owner_to_self
> open.permissions = TICKET_CREATE
> leave = * -> *
> leave.default = 1
> leave.operations = leave_status, set_owner
> toreview = Open -> In_Review
> toreview.permissions = TICKET_MODIFY
> toreview.operations = set_owner
> resolve = In_Review -> Resolved
> resolve.operations = set_resolution, set_owner
> resolve.permissions = TICKET_MODIFY
> integrate = Resolved -> Integrated
> integrate.permissions = TICKET_MODIFY
> integrate.operations = set_owner
> dev_close = Integrated -> Dev_Closed
> dev_close.permissions = TICKET_MODIFY
> dev_close.operations = set_owner
> close = Dev_Closed, Rejected, Integrated, Open -> Closed
> close.permissions = TICKET_MODIFY
> close.operations = set_resolution, set_owner
> reject = Submitted, Open -> Rejected
> reject.permissions = TICKET_MODIFY
> re_open = In_Review, Resolved, Integrated, Rejected, Closed -> Open
> re_open.permissions = TICKET_CREATE
> re_open.operations = del_resolution, set_owner
>
>
> in the state "close" tickets should be stricked.
> there i have the set_resolution operation.
>
> i think the mistake has to be in the workflow, cause it's the only thing
> different.
>

What about case sensitivity? closed != Closed?

Cheers / Erik

>
> best,
> pascal
>
>
>
> > Subject: RE: [Trac] closed tickets are not stricked
> > Date: Fri, 27 May 2011 10:18:26 +0100
> > From: [email protected]
> > To: [email protected]
>
> >
> > > -----Original Message-----
> > > From: [email protected] On Behalf Of Pascal Graf
> > > Sent: 27 May 2011 08:37
> > > To: Trac Mailinglist
> > > Subject: [Trac] closed tickets are not stricked
> > >
> > > hi all
> > >
> > > i have two trac projects and in one of them closed tickets
> > > are not stricked.
> > > in this one i customized the workflow, maybe cause of that.
> > >
> > > i found the following resolution but it don't work
> > > http://trac.edgewall.org/ticket/991
> > >
> > > has someone any other ideas?
> > >
> > > thanks for your help
> > >
> > > best,
> > > pascal
> >
> > Make sure that your customised 'close' state transitions include:
> > <transition>.operations = set_resolution
> >
> > Can you post your customised workflow?
> >
> > ~ mark c
> >
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