that should not be a problem cause there are two different things. close is the transaction from one state to the other and Close is a state. haven't ever had problems with that.
best, pascal Date: Fri, 27 May 2011 12:41:43 +0200 Subject: Re: [Trac] closed tickets are not stricked From: [email protected] To: [email protected] On Fri, May 27, 2011 at 11:41 AM, Pascal Graf <[email protected]> wrote: here is my workflow: [ticket-workflow] newtosubmitted = new -> Submitted open = Submitted -> Open open.operations = set_owner_to_self open.permissions = TICKET_CREATE leave = * -> * leave.default = 1 leave.operations = leave_status, set_owner toreview = Open -> In_Review toreview.permissions = TICKET_MODIFY toreview.operations = set_owner resolve = In_Review -> Resolved resolve.operations = set_resolution, set_owner resolve.permissions = TICKET_MODIFY integrate = Resolved -> Integrated integrate.permissions = TICKET_MODIFY integrate.operations = set_owner dev_close = Integrated -> Dev_Closed dev_close.permissions = TICKET_MODIFY dev_close.operations = set_owner close = Dev_Closed, Rejected, Integrated, Open -> Closed close.permissions = TICKET_MODIFY close.operations = set_resolution, set_owner reject = Submitted, Open -> Rejected reject.permissions = TICKET_MODIFY re_open = In_Review, Resolved, Integrated, Rejected, Closed -> Open re_open.permissions = TICKET_CREATE re_open.operations = del_resolution, set_owner in the state "close" tickets should be stricked. there i have the set_resolution operation. i think the mistake has to be in the workflow, cause it's the only thing different. What about case sensitivity? closed != Closed? Cheers / Erik best, pascal > Subject: RE: [Trac] closed tickets are not stricked > Date: Fri, 27 May 2011 10:18:26 +0100 > From: [email protected] > To: [email protected] > > > -----Original Message----- > > From: [email protected] On Behalf Of Pascal Graf > > Sent: 27 May 2011 08:37 > > To: Trac Mailinglist > > Subject: [Trac] closed tickets are not stricked > > > > hi all > > > > i have two trac projects and in one of them closed tickets > > are not stricked. > > in this one i customized the workflow, maybe cause of that. > > > > i found the following resolution but it don't work > > http://trac.edgewall.org/ticket/991 > > > > has someone any other ideas? > > > > thanks for your help > > > > best, > > pascal > > Make sure that your customised 'close' state transitions include: > <transition>.operations = set_resolution > > Can you post your customised workflow? > > ~ mark c > > -- > You received this message because you are subscribed to the Google Groups > "Trac Users" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/trac-users?hl=en. > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
