Hi,

I had the same problem if I use only PrivateTicketsPlugin ver 0.11 ,
solution was to
install both http://trac-hacks.org/wiki/VirtualTicketPermissionsPlugin
and http://trac-hacks.org/wiki/PrivateTicketsPlugin

and after this, when I set  "TICKET_IS_REPORTER  TICKET_IS_SELF
TICKET_VIEW  TICKET_VIEW_SELF  "
it is working fine.

Hope this help You.

Best regards,
Lukasz Cimer


On 18 Maj, 10:59, "Hartl, Klaus" <[email protected]> wrote:
> Hi there,
>
> I'm new to this list, but I've searched some archives for a solution of my 
> problem, unfortunately without any success.
>
> I'm responsible for our enterprise's issue tracking.
> We're using trac 0.11 with Agilo for Scrum.
> We manage several projects within one trac and svn environment, so there is a 
> demand of using TracPrivateTickets 2.0.2 in order to collaborate with our 
> clients and external developers.
> I'd like to continue using trac, but when having this problem it's hard to do 
> so and to defend it from suggestions like changing of our project management 
> system.
>
> My problem:
>
> I cannot see any of the effects that plugin should cause.
> I can see in the trac admin area that it's installed, permission like 
> TICKET_VIEW_REPORTER, etc. are selectable, trac.ini is edited like shown 
> onhttp://trac-hacks.org/wiki/PrivateTicketsPlugin.
>
> Though e.g. Ticket reporters can't see tickets they created.
>
> Could you please provide some hints how to prove that I installed the plugin 
> correctly?
> What further information should I post here?
>
> Thanks very much in advance!
>
> Cheers
> Klaus
>
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