Hey! I really appreciate your help. I'm very excited about Trac and I wanna 
use it in my projects, so I really wanna learn more about it.

*> What's your OS? *
I'm using Ubuntu 9.04.

*> Your Python version is 2.6, that's ok. Trac is 1.0, you told us, but how 
*
*did you install it?*
I've installed Trac just using easy_install tool and following the command: 

$sudo easy_install Trac==1.0

That's all. 

*> Do you control the system by means of root console access? *
Yes, I'm the root user.

*> Would you be able to run tracd, or will you need Trac served by Apache *
*or another web-server anyway for some reason? *

I need to configure it using Apache. For now I'm checking some tools in my 
own environment and after it I will install it in an Apache server at the 
University lab.


*> Did you hear about Trac plugins before? Some may even help you to *
*improve management of your Trac application, if applied and configured *
*correctly.*

Yes, I've heard about Trac plugins and it's the main reason I'm very 
interested about Trac. If there are some plugin that I can use to solve 
this problem it might be very nice. 

Now I guess that I posted in the correct form now, right?

Thanks a lot!



On Sunday, December 2, 2012 8:33:09 PM UTC-2, hasienda wrote:
>
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>
> On 02.12.2012 23:02, Kamilla Holanda wrote: 
> > It's the first time that I use Trac and I installed it just two days 
> > ago. 
>
> Ok. You didn't mention that before. Sure, you'll get treated a bit 
> differently, if you mention this. 
>
> > I saw the topic with the same problem and I asked for help. I guess 
> > it's a group to help the new users too, doesn't it? 
>
> Nothing wrong about this as well. Sure, we try to help everone, if it 
> seems possible at all. 
>
> > I really appreciate your help but, I'm sorry, sometimes It sounds 
> > very rude and I was expecting a help forum. 
>
> Would be the time for me to say sorry, if you had told more than just 
> "sometimes". It's about facts, when you're asking for help. We may be 
> more experienced with Trac and other things than you, be we've no magic 
> to compensate for information, that you don't disclose here. 
>
> > I'm sorry but I don't know if there are some rules to newbie doubts. 
> > Now I'm understanding well how the Trac works thanks for your help 
> > and some readings. 
>
> No such thing, just general net-etiquette. 
>
> Start from the beginning. 
> Tell everything. 
> Especially don't skip facts, when you've no clue at all about what could 
> be relevant. 
> Read each reply 100%. 
> Follow advice, if you can, and provide feedback, if requested and 
> exactly as requested. 
> If you can't follow, tell it as well, again not the shortest version. 
> You'll be told, if some details don't matter afterwards. 
>
> I'm not yelling at you. Even if it comes to you in a different tone, I'm 
> not angry or careless at all. Not for my standards, certainly not for 
> mailing-list standard, if there's such a thing at all. I'm caring, and 
> willing to help, if you're willing to learn and follow advice. 
>
> Some fundamental questions for now: 
>
> What's your OS? 
>
> Your Python version is 2.6, that's ok. Trac is 1.0, you told us, but how 
> did you install it? 
>
> Do you control the system by means of root console access? 
>
> Would you be able to run tracd, or will you need Trac served by Apache 
> or another web-server anyway for some reason? 
>
> Authentication is quite a bit outside of Trac, and Trac only uses 
> REMOTE_USER environment variable in the request to decide, if this has 
> to be served as authenticated or anonymous user. 
>
> Did you hear about Trac plugins before? Some may even help you to 
> improve management of your Trac application, if applied and configured 
> correctly. 
>
> Ah, and just once more the very friendly but determined reminder, to NOT 
> top-post when answering. You'll comment the previous questions inline - 
> below my lines, won't you? Thanks for taking care. 
>
> Sincerely, 
>
> Steffen Hoffmann 
>
>
> - -- 
> A: Because it messes up the order in which people normally read text. 
> Q: Why is top-posting such a bad thing? 
> A: Top-posting. 
> Q: What is the most annoying thing in e-mail? 
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>

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