On Saturday, January 12, 2013 6:04:49 AM UTC-8, Rowan Sylvester-Bradley wrote: > > Can someone please explain the difference between Owned By and Assigned > To? > If I create a new ticket and Assign it to X, it stays as New, not > Assigned, > but Owned by X. This seems really weird.
This confused me as well when I first started using Trac. A few years back I raised a ticket for the issue that drove a change that I had hoped would make this more clear: http://trac.edgewall.org/ticket/8484 > How can I assign it to X, but it > stay unassigned? When you are creating a ticket, you are setting the owner, not assigning it. That was the thing I wanted to have clarified in #8484. What version of Trac are you using? The change in #8484 was applied in version 0.12. I'm fairly sure that, although the workflow can be customized as hasienda has described, the initial state must be new. The workflow is constrained to have 'new' and 'closed' states, and the initial state of the ticket must be new. > There is no way that I can see on this screen to do > anything that will cause the ticket to show up as assigned in the ticket > list. If you don't have an 'assign' action, then you'll need to modify your workflow as hasienda has described. The default workflow in Trac has an assign action. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To view this discussion on the web visit https://groups.google.com/d/msg/trac-users/-/gYSjdzMDrOcJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
