Hi Mark, Thank you. I am using trac on windows to examine the tool, Trac 1.0. 1. In the other bug tracking tool we in, I have 3 tabs, in each tab I have 4 fields: Tab1: priority, product, owner_t, submitter Tab2: result, result_owner, test result, bypass Tab3 : bug, type, owner_b, computer I need a way to add a new ticket, the user will choose the right tab and will write the values, in the ticket. 2. Let take the basic cenario I don't know how can I configure these line to go back from resolve to open. resolve_accepted = open,assigned,accepted -> closed resolve_accepted.name = resolve resolve_accepted.permissions = TICKET_MODIFY resolve_accepted.operations = set_resolution 3. How can I add a new plugin? 4.For the external I look for a api from perl only. Thank you
On Monday, December 9, 2013 9:41:58 AM UTC+2, Cooke, Mark wrote: > > -----Original Message----- > > From: [email protected] <javascript:> On Behalf Of cris > croslobski > > Sent: 08 December 2013 10:37 > > > > HI, > > > > I am a new user in this bug tracking tool. > > Welcome! > > > I have some questions, can you please help me? > > > > 1. How can I customize tab with specific fields which I need > > to define in each tab? > > I am not certain of what you want, here. Which "tab"? Do you mean on the > ticket view? You can define "custom fields", either through the trac.ini > or via plugin(s): > > http://trac.edgewall.org/wiki/TracTicketsCustomFields > > Also: some of the existing fields can be hidden (if you do not want them) > by removing all the pre-configured values via the Admin tab. > > > 2 .How can I use actions? I read the guide but I don't know > > how to go back to predefined action > > for example: I need 4 actions: submit, assign, resolve, close > > submit will change into assign, assign change to resolve, > > from resolve I need to go back to assign, and from close into > > resolve again. > > Read the workflow page:- http://trac.edgewall.org/wiki/TracWorkflow > > Then try to build your own workflow ini and run it through the online > graphical visualiser (linked just above the "Adding optional Testing with > Workflow" section). If you are still struggling, post a more specific > question with what you already tried... > > > 3. How can I use mandatories of the fields? > > ...you mean "not let people submit a ticket if specific fields have not > been completed"? Not sure but I believe there are plugins that can help > with that. Have you searched trac-hacks? > > http://trac-hacks.org/ > > > 4. How can I update the data from external API script I > > preferred perl? > > There is a plugin that exposes an API:- > > http://trac-hacks.org/wiki/XmlRpcPlugin<http://www.google.com/url?q=http%3A%2F%2Ftrac-hacks.org%2Fwiki%2FXmlRpcPlugin&sa=D&sntz=1&usg=AFQjCNFk7GA4m07HDt6Ws6-6T3tw8hEyhw> > > > > 5. I see in the issue tracking only modify action, How can I > > choose the one I want? > > ...the available options depend on transitions defined in the workflow > from the current state, combined with the associated permissions. Read the > workflow page again. > > > 6. How can I use dependency of fileds, for example, when I > > will change the priority to major then field owner_name will > > change to (predefined user)? > > Not in "vanilla" trac but there may be a plugin for that. > > > Thank you for advance. > > I hope that helps you get started. The workflow stuff is not too hard to > understand it (I managed it so it must be easy) once you have read it a few > times and put stuff through the visualiser. Otherwise, please try to be a > bit more descriptive in your questions, for example you have not told us > what platform you are on, which version of trac you have installed or that > most of your questions seem to relate only to the ticket page (unless I > guess wrong) but there is quite a bit more to trac than tickets (wiki, > source integration, misc plugins etc). > > Good luck! > > ~ Mark C > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
