I misunderstood. You'll need to contact the owners of that site and ask them to delete the ticket. We just develop the Trac software here, we have nothing to do with the https://trac.cc.jyu.fi instance of Trac. Administrator credentials are required to remove the ticket from that site.
On Fri, Jul 11, 2014 at 9:19 AM, Lisa Kim <[email protected]> wrote: > Hi there, > > Here's the link > <https://trac.cc.jyu.fi/projects/imob/ticket/4532#trac-add-comment>. > Thanks for looking into this! > > > On Fri, Jul 11, 2014 at 12:08 PM, Ryan Ollos <[email protected]> wrote: > >> Are you referring to a ticket that has been created on trac.edgewall.org? >> If so, please send me the link to the ticket. >> >> >> On Fri, Jul 11, 2014 at 9:01 AM, LK <[email protected]> wrote: >> >>> Hi RjOllos, >>> >>> Sorry for the belated response. I'd like to have the ticket deleted in >>> its entirety. I tried doing this myself by changing the ticket >>> content/details and changing the ticket status to closed, which in my >>> experience with project/product development management systems, admins will >>> close out and archive and/or delete the ticket. I just checked and the >>> ticket still exists... At least the removal of my client's company's name >>> will keep search engines from listing the ticket/site in search results... >>> >>> Any insight or advice would be greatly appreciated! >>> >>> Thanks! >>> >>> On Monday, July 7, 2014 4:24:08 PM UTC-4, RjOllos wrote: >>>> >>>> >>>> >>>> >>>> On Mon, Jul 7, 2014 at 11:34 AM, LK <[email protected]> wrote: >>>> >>>> Hi, >>>>> >>>>> I received a google alert indicating that there was a Trac ticket >>>>> opened for my client's website. Neither I nor my client use Trac – i.e., >>>>> unauthorized usage. I've tried emailing [email protected] and >>>>> [email protected] as well as submitting ticket changes directly in >>>>> order to close out the ticket. Any advice, insight would be greatly >>>>> appreciated. >>>>> >>>>> Thanks, >>>>> >>>>> - LK >>>>> >>>>> >>>> Which ticket? You just wish to stop receiving email notifications about >>>> this ticket, or to have it deleted? >>>> >>> >> > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
