Hi Ryan,

Good to know.  So there is no present way to dictate this setting from a 
global perspective, correct?  If there was a way, would this be difficult 
to implement?

On Wednesday, July 30, 2014 4:20:48 PM UTC-7, RjOllos wrote:
>
> On Wed, Jul 30, 2014 at 9:28 AM, Jared Bownds <[email protected] 
> <javascript:>> wrote:
>
>> Is there a way to sort change history by newest first as a global 
>> preference?  If not, what would it take to implement such a feature?
>>
>>
> Are you referring to ticket change history? The value is saved in session 
> preferences, so you should find that the value is saved once set. Users 
> just need to make the choice of "Newest First" once, and it should remain 
> forever unless the user changes it (or changes their session).
>  

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