Dear All, I'm looking for a system to manage service orders in a custom workflow. I've been reading the Trac docs and I think I could easily customize the workflow to fit my needs. The only problem is that I need automatic reassignment of issues to the "status owner" every time there's a status transition. For instance, all "new" issues will be assigned to user "A". User "A" will then be responsible for taking action and moving the issue to some next status, and each of this statuses will have an owner responsible for moving the issues forward, until finally they all get to the "Closed" status.
Can I do this using Trac? In case this is not possible, are you aware of any other OSS that can be used for this kind of problem out of the box (or with little configuration)? Thanks in advance for any help on this. Best regards, Awer -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
