I tried it with no luck, sorry. I wish I know enough to help with the 
debugging. here is the GUI view of what I have. I assume that there isn't 
anything else I need to do to make it work. I have three 'projects' in the 
same c:\trac folder - I did the troubleshooting steps you provided. Any 
debugging advice you can give me?

Thanks for all your help,

<https://lh3.googleusercontent.com/-NWv9nQ-rDvg/VmpENvIjTeI/AAAAAAAACUE/vjhJVv9N3fM/s1600/trac-1.PNG>
Ahmed

On Thursday, December 10, 2015 at 5:48:08 PM UTC-5, RjOllos wrote:
>
>
>
> On Thursday, December 10, 2015 at 7:01:42 AM UTC-8, Ahmed M. wrote:
>>
>> Thanks Ryan,
>>
>> I did all the checks on the troubleshooting page and everything went fine 
>> except for one thing:
>> the ticketmoverplugin has two dependencies: ticketsidebarproviderplugin 
>> and TracSqlHelperScript. 
>> ticketmoverplugin and ticketsidebarproviderplugin are showing in my admin 
>> GUI page as plugins - TracSqlHelperScript is NOT!? I 
>> treated TracSqlHelperScript as a plugin and put the egg in the plugins 
>> directory - it this the problem I have? Does 'script' make it different 
>> from 'plugin'? 
>>
>> Thanks again,
>> Ahmed
>>
>
> I removed the dependency on SQLHelperScript, see #12608 (1). Would you 
> kindly install the latest version and retest? 
>
> There is an issues with moving attachments (2). I'll fix it within a few 
> days.
>
> - Ryan
>
> (1) https://trac-hacks.org/ticket/12608
> (2) https://trac-hacks.org/ticket/11188
>

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