That was indeed the issue.  I had modified the ticket workflow to match our
previous status indicators (actually only changing the new to open), and
that made it very unhappy.  Next I will figure out how to resolve the
imported tickets status indicators, as I have imported several thousand
tickets and probably will have several thousand more once the configuration
is happy.

Thanks for your help

On Fri, Jul 8, 2016 at 2:11 PM, RjOllos <[email protected]> wrote:

>
>
> On Friday, July 8, 2016 at 11:48:02 AM UTC-7, whartlists wrote:
>>
>> Ryan,
>>
>> Thanks.  I was logged in as admin while testing, so my guess is it may
>> not be a permissions issue, but I'll create a test user and try that.
>>
>
> After verifying permissions, I would compare the [ticket-worflow] sections
> in trac.ini for the two environments.
>
> - Ryan
>
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-- 

Thanks,
Walter Hart, CISSP, CFCE, GSEC, GISP, ACE, MPE
415.505.9041

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