On Thursday, December 15, 2016 at 10:17:58 PM UTC-8, Mingxing Tian wrote:
>
> I used the 1.0.13 version before the upgrade, where the mail notification
> service is normal, whenever the task status changes will be notified to the
> relevant colleagues. But after the upgrade, colleagues can not receive
> e-mail messages.
>
> There is a strange phenomenon, the account will exist in the login will
> prompt, need to verify e-mail address. And colleagues can find their own
> mailbox verification code, so as to complete the e-mail address
> authentication. This also shows that a mailbox configuration should be
> successful.
>
> To enable you to help me find a problem, I will log level down, the
> following record of a single task list to add a comment after the log,
> under normal circumstances should have to send mail notification action.
>
> To facilitate query log files, I upload files through attachments.
>
>
>
> User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36
> (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36
> Package版本
> Trac 1.2
> Babel 2.3.4
> Genshi 0.7 (without speedups)
> GIT 1.7.1
> mod_wsgi 3.2 (WSGIProcessGroup WSGIApplicationGroup %{GLOBAL})
> MySQL server: "5.5.49-log", client: "5.1.73", thread-safe: 1
> MySQLdb 1.2.3c1
> Pygments 2.1.3
> Python 2.6.6 (r266:84292, Jul 23 2015, 15:22:56) [GCC 4.4.7 20120313 (Red
> Hat 4.4.7-11)]
> pytz 2016.4
> setuptools 30.2.0
> Subversion 1.6.11 (r934486)
> Textile 2.3.6
> jQuery 1.11.3
> jQuery UI 1.11.4
> jQuery Timepicker 1.5.5
>
I don't see any notification-related activity in your log message. For
comparison, here are the log messages seen when updating a ticket with the
preference //Never notify: I update a ticket//.
19:23:21 Trac[main] DEBUG: Dispatching <RequestWithSession "POST
'/ticket/32'">
19:23:21 Trac[main] DEBUG: Chosen handler is <Component
trac.ticket.web_ui.TicketModule>
19:23:21 Trac[session] DEBUG: Retrieving session for ID u'user1'
19:23:21 Trac[main] DEBUG: Negotiated locale: None -> en_US
19:23:21 Trac[mail] INFO: Email address w/o domain: somebody
19:23:21 Trac[api] DEBUG: Ignoring (user1 [1]) for 'never' on rule
(TicketUpdaterSubscriber) for (email)
19:23:21 Trac[web_ui] DEBUG: Side effect for ConfigurableTicketWorkflow
127.0.0.1 - - [17/Dec/2016 19:23:21] "POST /proj-1.1-2/ticket/32 HTTP/1.1"
303 -
19:23:21 Trac[main] DEBUG: Dispatching <RequestWithSession "GET
'/ticket/32'">
19:23:21 Trac[main] DEBUG: Chosen handler is <Component
trac.ticket.web_ui.TicketModule>
19:23:21 Trac[session] DEBUG: Retrieving session for ID u'user1'
19:23:21 Trac[main] DEBUG: Negotiated locale: None -> en_US
Do you have a Notification preferences tab at path /prefs/notification? If
so, could you send a screen capture?
I'm assuming your [components] section is as described in (1), and your
[notification] section is as described in (2). If different, please send.
(1) https://groups.google.com/d/msg/trac-users/4tVRBotYrZs/dh7pTH2yCAAJ
(2) https://groups.google.com/d/msg/trac-users/4tVRBotYrZs/qHeVNMnmCQAJ
- Ryan
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