On Sunday, December 18, 2016 at 10:47:44 PM UTC-8, Mingxing Tian wrote:
>
>
>
> 在 2016年12月18日星期日 UTC+8上午11:39:06，RjOllos写道：
>>
>>
>>
>> On Thursday, December 15, 2016 at 10:17:58 PM UTC-8, Mingxing Tian wrote:
>>>
>>> I used the 1.0.13 version before the upgrade, where the mail
>>> notification service is normal, whenever the task status changes will be
>>> notified to the relevant colleagues. But after the upgrade, colleagues can
>>> not receive e-mail messages.
>>>
>>> There is a strange phenomenon, the account will exist in the login will
>>> prompt, need to verify e-mail address. And colleagues can find their own
>>> mailbox verification code, so as to complete the e-mail address
>>> authentication. This also shows that a mailbox configuration should be
>>> successful.
>>>
>>> To enable you to help me find a problem, I will log level down, the
>>> following record of a single task list to add a comment after the log,
>>> under normal circumstances should have to send mail notification action.
>>>
>>> To facilitate query log files, I upload files through attachments.
>>>
>>>
>>>
>>> User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36
>>> (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36
>>> Package版本
>>> Trac 1.2
>>> Babel 2.3.4
>>> Genshi 0.7 (without speedups)
>>> GIT 1.7.1
>>> mod_wsgi 3.2 (WSGIProcessGroup WSGIApplicationGroup %{GLOBAL})
>>> MySQL server: "5.5.49-log", client: "5.1.73", thread-safe: 1
>>> MySQLdb 1.2.3c1
>>> Pygments 2.1.3
>>> Python 2.6.6 (r266:84292, Jul 23 2015, 15:22:56) [GCC 4.4.7 20120313
>>> (Red Hat 4.4.7-11)]
>>> pytz 2016.4
>>> setuptools 30.2.0
>>> Subversion 1.6.11 (r934486)
>>> Textile 2.3.6
>>> jQuery 1.11.3
>>> jQuery UI 1.11.4
>>> jQuery Timepicker 1.5.5
>>>
>>
>>
>> I don't see any notification-related activity in your log message. For
>> comparison, here are the log messages seen when updating a ticket with the
>> preference //Never notify: I update a ticket//.
>>
>> 19:23:21 Trac[main] DEBUG: Dispatching <RequestWithSession "POST
>> '/ticket/32'">
>> 19:23:21 Trac[main] DEBUG: Chosen handler is <Component
>> trac.ticket.web_ui.TicketModule>
>> 19:23:21 Trac[session] DEBUG: Retrieving session for ID u'user1'
>> 19:23:21 Trac[main] DEBUG: Negotiated locale: None -> en_US
>> 19:23:21 Trac[mail] INFO: Email address w/o domain: somebody
>> 19:23:21 Trac[api] DEBUG: Ignoring (user1 [1]) for 'never' on rule
>> (TicketUpdaterSubscriber) for (email)
>> 19:23:21 Trac[web_ui] DEBUG: Side effect for ConfigurableTicketWorkflow
>> 127.0.0.1 - - [17/Dec/2016 19:23:21] "POST /proj-1.1-2/ticket/32
>> HTTP/1.1" 303 -
>> 19:23:21 Trac[main] DEBUG: Dispatching <RequestWithSession "GET
>> '/ticket/32'">
>> 19:23:21 Trac[main] DEBUG: Chosen handler is <Component
>> trac.ticket.web_ui.TicketModule>
>> 19:23:21 Trac[session] DEBUG: Retrieving session for ID u'user1'
>> 19:23:21 Trac[main] DEBUG: Negotiated locale: None -> en_US
>>
>> Do you have a Notification preferences tab at path /prefs/notification?
>> If so, could you send a screen capture?
>>
>>
>>
>>
>> I'm assuming your [components] section is as described in (1), and your
>> [notification] section is as described in (2). If different, please send.
>>
>> (1) https://groups.google.com/d/msg/trac-users/4tVRBotYrZs/dh7pTH2yCAAJ
>> (2) https://groups.google.com/d/msg/trac-users/4tVRBotYrZs/qHeVNMnmCQAJ
>>
>> - Ryan
>>
>>
>
> I've found the problem because I didn't add the rules, I thought the
> default rule was ok, but by comparing your example, I finally found the
> reason. So, thank you very much.
>
I see. You should have found the [notification-subscriber] section added
after upgrade to Trac 1.2. More information on configuring it can be found
here:
https://trac.edgewall.org/wiki/TracNotification#SubscriberConfiguration
- Ryan
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