On Tue, May 2, 2017 at 6:59 AM Steffen Hoffmann <[email protected]> wrote:

> Am 2. Mai 2017 14:06:31 MESZ schrieb toto200891 <
> [email protected]>:
> >Hello,
> >
> >I have a question related to custom policies. I am trying to define a
> >permission that allows a user to view the tickets only reported by him.
> >I
> >followed the steps in
> >
> https://trac.edgewall.org/wiki/CookBook/PermissionPolicies#SupportDeskPolicy
> >
> >and created a egg file using setuptools and copied the egg file in
> >plugin
> >directory
> >
> >and also granted the permission TICKET_VIEW_REPORTED
> >
> >But I still see that the user can see the tickets created by other
> >users
> >and also modify it, though the permission like TICKET_VIEW is been
> >revoked
> >from that user.
>
> Are you sure, the user in question owns no other TICKET_* permission, that
> inherits TICKET_VIEW? Even if you checked this yourself, I would rather
> double-check that before looking at your custom permission policy
> implementation.
>
> Greetings,
>
> Steffen Hoffmann
>

Hello Steffen!

Good to hear from you, and welcome back to the mailing list. I hope you are
doing well.

- Ryan

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