Hello. For a few months now, I've tinkered with the trac.ini file but never took any huge leaps of faith and risk screwing everything up. Part of that tinkering is with the set_owner option. For the life of me I cannot find the syntax to set the available owners a ticket can be assigned. I see set_owner_to_self, set_owner, etc. And I've read where you can include comma separate values but nothing I try seems to work. presumably, the syntax is action.set_owner=username. i.e. escalate1.set_owner=Tier2 where Tier2 is a user in Trac.
Any insight would be GREATLY appreciated...I'm going NUTS trying to figure out how to limit who and when a ticket can be reassigned. I want to control who people can reassign a ticket to rather than skipping a layer in our escalation path. Thanks, Mike -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at https://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
