On Saturday, January 27, 2018 at 4:14:10 PM UTC-8, Mike Richards wrote:
>
> Hello.  For a few months now, I've tinkered with the trac.ini file but 
> never took any huge leaps of faith and risk screwing everything up.  Part 
> of that tinkering is with the set_owner option.  For the life of me I 
> cannot find the syntax to set the available owners a ticket can be 
> assigned.  I see set_owner_to_self, set_owner, etc.  And I've read where 
> you can include comma separate values but nothing I try seems to work.  
> presumably, the syntax is action.set_owner=username.  i.e. 
> escalate1.set_owner=Tier2 where Tier2 is a user in Trac.  
>
> Any insight would be GREATLY appreciated...I'm going NUTS trying to figure 
> out how to limit who and when a ticket can be reassigned.  I want to 
> control who people can reassign a ticket to rather than skipping a layer in 
> our escalation path.
>
> Thanks,
> Mike
>

You need two changes:
action.operations = set_owner
action.set_owner = user1, user2, ...

Examples here:
https://trac.edgewall.org/wiki/TracWorkflow

I've made some comments about how the field name "set_owner" can be 
confusing:
https://trac.edgewall.org/ticket/11856

- Ryan
 

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