Thanks for getting back to me.
I have reviewed the sendmail configuration files and there is nothing that
would explain adding my email address to the notifications.
When I use sendmail outside of trac, I do not have this problem; emails are
only sent to the email addresses in the recipient fields (To, cc).
The other project on this same ubuntu server also does not have this problem;
emails are only sent to the email addresses in the recipient fields (To, cc).
I have also checked our Exchange online configuration; again nothing to explain
my email address being added.
The problem seems to be with this one specific project only.
I don’t know where else to look in the configuration files for this project.
I’m at a loss and getting frustrated with all these emails from Trac tickets
for which I have nothing to do.
Is there anyway to see the actual command that trac is using to send emails?
Both the syslog and mail log show the mail commands for emails going outside of
trac, but not for the emails from within trac.
The email sender in the trac.ini is set to SmtpEmailSender; if not using
sendmail, what else would trac be using?
Below are the mail related packages installed on the ubuntu server:
dpkg -l | grep smtp
ii libnet-smtp-ssl-perl 1.03-1
all Perl module providing SSL support to Net::SMTP
dpkg -l | grep mail
ii bsd-mailx 8.1.2-0.20160123cvs-2
amd64 simple mail user agent
ii libcompfaceg1 1:1.5.2-5
amd64 Compress/decompress images for mailheaders, libc6 runtime
ii libemail-valid-perl 1.198-1
all Perl module for checking the validity of Internet email
addresses
ii libmailtools-perl 2.13-1
all Manipulate email in perl programs
ii mime-support 3.59ubuntu1
all MIME files 'mime.types' & 'mailcap', and support programs
ii procmail 3.22-25ubuntu0.16.04.1
amd64 Versatile e-mail processor
ii sendmail 8.15.2-3
all powerful, efficient, and scalable Mail Transport Agent
(metapackage)
ii sendmail-base 8.15.2-3
all powerful, efficient, and scalable Mail Transport Agent (arch
independent files)
ii sendmail-bin 8.15.2-3
amd64 powerful, efficient, and scalable Mail Transport Agent
ii sendmail-cf 8.15.2-3
all powerful, efficient, and scalable Mail Transport Agent
(config macros)
ii sylpheed 3.5.0~rc2-1ubuntu1
amd64 Light weight e-mail client with GTK+
ii sylpheed-doc 20140827-1
all Light weight e-mail client with GTK+ (documentation)
-- Patty
From: trac-users@googlegroups.com <trac-users@googlegroups.com> On Behalf Of
RjOllos
Sent: Thursday, March 11, 2021 3:16 PM
To: Trac Users <trac-users@googlegroups.com>
Subject: Re: [Trac] Re: Unwanted Trac Notifications
On Wednesday, March 10, 2021 at 10:42:35 AM UTC-8 pcottrill wrote:
We are using Trac 1.2.3.
Here is the screenshot of Preferences/Notifications.
As I mentioned, I’m not owner, reporter, previous updater or updater on any of
these tickets, in fact I have never touched these tickets.
[cid:image001.png@01D71769.EA272D80]
Below is from the trac.log of the most recent notification on ticket #9219:
2021-03-10 12:46:26,816 Trac[perm] DEBUG: DefaultPermissionPolicy allows mfxxx
performing TICKET_VIEW on <Resource u'ticket:9219'>
2021-03-10 12:46:26,827 Trac[main] DEBUG: Negotiated locale: None -> en_US
2021-03-10 12:46:26,895 Trac[perm] DEBUG: DefaultPermissionPolicy allows mfxxx
performing TICKET_MODIFY on <Resource u'ticket:9219'>
2021-03-10 12:46:26,896 Trac[perm] DEBUG: DefaultPermissionPolicy allows mfxxx
performing TICKET_CHGPROP on <Resource u'ticket:9219'>
2021-03-10 12:46:26,896 Trac[perm] DEBUG: DefaultPermissionPolicy allows mfxxx
performing TICKET_APPEND on <Resource u'ticket:9219'>
2021-03-10 12:46:26,906 Trac[api] DEBUG: Adding (None [0]) for 'always' on rule
(AlwaysEmailSubscriber) for (email)
2021-03-10 12:46:26,906 Trac[api] DEBUG: Adding (None [0]) for 'always' on rule
(AlwaysEmailSubscriber) for (email)
2021-03-10 12:46:26,906 Trac[api] DEBUG: Adding (iyxxx [1]) for 'always' on
rule (TicketOwnerSubscriber) for (email)
2021-03-10 12:46:26,907 Trac[api] DEBUG: Adding (ltxxx [1]) for 'always' on
rule (TicketReporterSubscriber) for (email)
2021-03-10 12:46:26,907 Trac[api] DEBUG: Adding (mfxxx [1]) for 'always' on
rule (TicketOwnerSubscriber) for (email)
2021-03-10 12:46:26,908 Trac[mail] DEBUG: EmailDistributor has found the
following formats capable of handling 'email' of 'ticket': text/plain
2021-03-10 12:46:26,908 Trac[mail] DEBUG: EmailDistributor found the address
'lt...@imci.net' for 'ltxxx [1]' via SessionEmailResolver
2021-03-10 12:46:26,946 Trac[mail] DEBUG: EmailDistributor is sending event as
'text/plain' to: op...@imci.net, lt...@imci.net, op...@imci.net,
gw...@rxxx.com, mx...@imci.net
2021-03-10 12:46:26,954 Trac[mail] INFO: Sending notification through SMTP at
imci-net.mail.protection.outlook.com:25<http://imci-net.mail.protection.outlook.com:25>
to ['op...@imci.net', 'lt...@imci.net', 'op...@imci.net', 'gw...@rxxx.com',
'mf...@imci.net']
2021-03-10 12:46:28,509 Trac[main] DEBUG: Dispatching <RequestWithSession "POST
'/ticket/9219'">
2021-03-10 12:46:28,510 Trac[main] DEBUG: Chosen handler is <Component
trac.ticket.web_ui.TicketModule>
As you can see from the log, my email address is not listed anywhere.
The op email addresses are configured in the always cc setting in trac.ini.
Lt is the reporter; iy (gw...@rxxx.com) is the owner and mf is the updater.
I also checked /var/log/mail.log; nothing in there either.
In fact the mail log does not log the trac email notifications.
-- Patty
The "Sending notification through SMTP" is pretty definitive in terms of what
email is being sent. The only thing I can think of is that you have mail that
is being relayed to your account by the server.
Ryan
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