On 21 Sep 2022 16:07, Roger Oberholtzer wrote:
On Tue, Sep 20, 2022 at 6:45 PM Peter Suter <petsu...@gmail.com> wrote:
Are the EmailDistributor and TicketFormatter components enabled?
At first I read this as that these were things to add and enable. I
missed that they were Trac components.

Well, this is embarrassing. It seems that when I disabled the
Announcer plugin, I failed to enable EmailDistributor in Trac. Now I
see this in the log:

2022-09-21 11:12:38,135 Trac[api] DEBUG: Adding (roger [1]) for
'always' on rule (TicketOwnerSubscriber) for (email)
2022-09-21 11:12:38,136 Trac[api] DEBUG: Adding (ssma [1]) for
'always' on rule (TicketPreviousUpdatersSubscriber) for (email)
2022-09-21 11:12:38,136 Trac[mail] DEBUG: EmailDistributor has found
the following formats capable of handling 'email' of 'ticket':
text/plain
2022-09-21 11:12:38,136 Trac[mail] DEBUG: EmailDistributor format
text/html not available for email ticket
2022-09-21 11:12:38,206 Trac[mail] DEBUG: EmailDistributor is sending
event as 'text/plain' to: s...@somewhere.com
2022-09-21 11:12:38,213 Trac[mail] INFO: Sending notification through
SMTP at smtp.somewhere.com:25 to ['s...@somewhere.com']

Anyway, e-mail notifications are working. False alarm.

--
Roger Oberholtzer

Right, I assume those are usually enabled by default, but I don't remember if new components get enabled when upgrading. Maybe you could add a hint to https://trac.edgewall.org/wiki/TracNotification#Troubleshooting I guess maybe a check could somehow be added to Trac to log a warning when a notification is not sent because no distributor is available.

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