>  I don't know what else to check.
>  Is there any diagnostics I can turn on to see if the emails are getting
> blocked anywhere?

Did you check the log file to see whether Trac does try to send an
email to the SMTP server ?

Are you sure that an email sent on the behalf of [EMAIL PROTECTED]
can be send through mail.ecisecurity.com ?

You can also try to setup a proxy and observe the traffic between the
client (Trac) and the SMTP server. Google "tcpproxy" for example.

Cheers,
Manu
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