Should the status be called accepted rather than assigned?
Alex
On 3/20/06, Matthew Good <
[EMAIL PROTECTED]> wrote:
On Mon, 2006-03-20 at 09:44 -0500, Alex Turner wrote:
> Looking at report 4 and 5, it appears that all tickets in the
> databases that are not closed, are set to status 'new' rather than
> 'assigned' even though they have been assigned users. This means that
> reports 4 and 5 are returning nothing. I'm looking at the trac code,
> but I honestly don't see how it's selecting code to execute, so I
> can't trace it down right now.
Tickets go to the "assigned" status when the user "accept"s the ticket.
--
Matthew Good <[EMAIL PROTECTED]>
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