I'm also having trouble with this.

I see the smtp authentication error in my log, but I've tested it many times now using my mail client with no issue. we use the full email address as the username, could this be a potential issue?

-J
James Molina wrote:

Hello everyone,

I’m pretty new with this Trac stuff, but here it goes.

I set up a new server that will have SVN + Trac instead of my old one that had CVS + Bugzilla. Anyways the issue I am having with is that when I submit a new ticket it is not sending out an email, I have verified that I can connect to Sendmail and send out an email by manually going through Telnet and it works perfectly.

[EMAIL PROTECTED] html]# telnet 127.0.0.1 25

Trying 127.0.0.1...

Connected to localhost.localdomain (127.0.0.1).

Escape character is '^]'.

220 svn ESMTP Sendmail 8.13.4/8.13.4; Wed, 5 Apr 2006 13:45:32 -0700

But when I try to submit a ticket in Trac there is no email response even if I am on the smtp_alaway_cc in the Trac.ini.

Here is a portion of my Trac.ini

[notification]

smtp_enabled = true

smtp_replyto = [EMAIL PROTECTED]

smtp_always_cc = MyEmailAddrHere

smtp_server = 127.0.0.1

smtp_from = [EMAIL PROTECTED]

always_notify_reporter = true

The Trac folder is owned by the user Apache:Apache and since I cant ‘su’ to that user I cannot verify I can Telnet into port 25 but I do not think this is an issue. Also I have tried pointing to my Exchange Server which I know works since I get email notifications for other applications around the office, yet I do not receive any email either. Also my email address is listed under the “settings” link when you are logged into Trac. I am using Trac 0.9.4. If anyone knows why I am not receiving emails it would be appreciated, thanks.

James

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