I have a question regarding Explanation of Benefits in an 837 environment.  

"Provider submits an 837 claim to Payer A. Payer A sends back an 835
electronic remit.  Balance to Payer B has to be submitted on a paper
claim form. (for whatever reason)  Payer B requires that an explanation of benefits is 
sent along with the claim.  What does the provider send to Payer B if there is no 
hardcopy of the 835 remit?"


Any thoughts or suggestions would be very helpful.

Thanks.

Jon Fox
eCommerce Analyst
Independent Health

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