Permitted Responses to 276 Inquiries

[CHanks4548]

All -

A major payer in out state has made a business decision to respond to 276 inquiries only at the claim level.  This means that if they get a 276 inquiry for a specific service line, they will only respond with information about the adjudication status of the entire claim that included that service line.  Is this approach permitted under the 276/277  IG or can anyone point me to relevent sections of the IG to answer this issue?

Thanks

Clyde A. Hanks, COO
The Health Care Interchange of Michigan
(860) 674-8911
(860) 674-8901 fax
(248) 789-7634 cell
[EMAIL PROTECTED]
www.HCIM.org

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