Providers are not required to submit claims electronically, and paper claims do not contain all the required information.

For example, if a chiropractor does a spinal manipulation, we would expect him to submit his bill on a HCFA 1500 claim form as he has always done.

For spinal manipulation, there are several required fields within the 837.

Within the 2300 loop CR2 detail (Spinal Manipulation Service Information), the following information is required and can not be found on a paper claim:

    Treatment Series Number

    Treatment Count

    Subluxation Level Code

    Treatment Period Count

    Monthly Treatment Count

    Patient Condition Code

    Complication Indicator

For ambulance transports, loop 2300 detail CR1 (Ambulance Certification), required and not found on a paper claim are

    Ambulance Transport Code

    Ambulance Transport Reason Code.

For obstetrical claims, the paper claim provides the last menstrual cycle date but not the estimated date of birth.

It would be easy to say that the provider has to supply the information, however we really don't expect that to happen in practice.  Ware required to include this information when we submit the 837 to our state agency.

Has anyone addressed and or resolved an issue similar to this?

 


Art Schenkman
Senior HIPAA Systems Analyst
Schaller Anderson
4645 E. Cotton Center Blvd, Bldg 1, Suite 200
Phoenix, AZ 85040
(602) 659-1241
(office)
(602) 659-1379 (fax)
[EMAIL PROTECTED]

 


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