Duane, the SV survey actually had to do with people working from home.
It was done to show that the expense of maintaining a WEB site may not be justified because the visitors are not the people writing cheques. I for one, refuse to visit WEB sites except under duress. I don't have time to wait for pictures to develop that I don't need to see and fart around for half an hour to get to what I really am looking for on that WEB site, and often to NOT find what I am looking for. But than, when I get one of these automated answer machines I always select the human operator option, not because I need it, but because I want to make sure that anybody who subjects me to that indignity will either not get any of my business or at the highest possible cost to them. I am working on a system that will automatically detect automated eMail messages, so I can automatically answer the automated message and thus overload the system with irrelevant nonsense between machines. There are a lot of possibilities out there friends. Ciao, Vic
