that forum and witnessed the scene. Marc was repeatedly blasted with
accusations of all sorts of unethical sleaziness for simply opening his
mouth on the Snapper list and contributing *factually* to existing
discussions of Snapper's very real problems. Very BIG problems --
nothing obscure about Snapper databases that get corrupted and crash the
app, massive numbers of lost messages, enormous (5MB+) bloated DB files,
and two-year long unkept promises for feature development. "Didn't jump
to fix bugs"?? Snapper is barely crawling along at this point. And
PUSH/IDLE instant mail (a Chatter feature) isn't a "little thing".
IMO, Marc maintained his cool among hotheads, both named Roger. If Marc
was occasionally defensive, he had plenty of reason. If you want the
list of slanders hurled his way in that forum, go read it or ask me
off-list.
I also have been with Snapper from the start, and have a life
subscription. I recently switched to Chatter, and have always had
immediate helpful responses directly from Marc. I also never lose mail
or watch my app lock up, roll over and croak. Marc doesn't blame Palm,
NVFS or anyone -- he just keeps making his email app work better.
Snapper forum's support (Michael Rye) is well-intentioned but basically
a mouthpiece for Snappers' mute Developers, soliciting bug reports for
them. And Will Lau -- who founded Snapper -- quietly exited stage left
awhile ago without a word to his customers! How ethical is THAT?
I'm saddened by Snapper's backward slide, and feel a bit betrayed by
their lethargy after years supporting them verbally and financially.
Switching to Chatter wasn't an easy choice but I'm glad for it, and
confident that time will show it was the right choice. Chatter's rapid
pace for bugfixes and feature enhancements looks like Snappers several
years ago. For whatever reason, Snapper's grown stodgy, lame, and nearly
irrelevant.
daniel
From: Greg Gaub <[EMAIL PROTECTED]>
Subject: Re: EIS
Greg Gaub wrote:
That's interesting and somewhat ironic. The author himself was on the
Snappermail forums for a while, blasting Snappermail for every little
fault, blasting the Snappermail dev team any time they didn't jump at
the chance to fix an obscure bug, and suggesting Chattermail any time
anyone wanted something that Snappermail didn't yet do that Chatter
could, or that mentioned a bug in Snappermail that (supposedly) didn't
exist in Chattermail. While I've been with Snappermail since the
beginning and have a lifetime upgrade license, I'd personally steer away
from Chattermail just on the principle that I think the author is a
prat.
But hey, to each his own. ;-)
-Greg
SPONSORED LINKS
| Palm os | Handspring treo | For palm os |
| Palm os database | Palm os software |
YAHOO! GROUPS LINKS
- Visit your group "treo" on the web.
- To unsubscribe from this group, send an email to:
[EMAIL PROTECTED]
- Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
