On 4/29/06, Scandals and Animals <[EMAIL PROTECTED]> wrote:
> I wouldn't normally feel that I should jump to the head of the line, but
> not recognizing replyto:s, well, that's not a routine bug.  That's a
> major bug.

It's a major bug to you.

The problem with most posts I've seen on software related mailing
lists is that they cannot see the big picture.  Marc has explained why
he hasn't had a chance to fix this, and it sounds defensive to you.

You want defensive, try talking to the Snapper folks about their
untenable mail database storage situation which will likely never be
fixed on Palm NVFS devices.

As for Greg's comments about what Marc didn't say, I agree with
whoever said that if you censor someone's words so that no one else
can see them, then you can't then say "Oh boy, you wouldn't believe
what else he said" and expect to be taken seriously.

Imagine being in a court case and the prosecuting attorney says "Oh
and there's all this other stuff that you don't know about."

What would happen?

More than likely it would be thrown out, because you can't spew
prejudicial stuff like that without letting people decide for
themselves.

The Snapper moderators cracked down more out of frustration at their
own inability to compete than anything else.

Marc was being unjustly attacked, and they let those messages through
again and again and again.  Then they started moderating others who
were supporting Marc (myself included) while the attackers continued
to be able to post.

The Snappermail list is basically dead now, no traffic at all except
more people complaining about things that don't work and Mike asking
for diagnostic logs.

Development of Snapper has all but died as well, at least from a
public standpoint.

Don't take my word on it, take theirs.  Here is the group where they
announce new builds of Snapper:

http://groups.yahoo.com/group/snapperannounce/

Since Oct 24 they have gone from 2.3.0.01 to 2.3.1.01 (Nov 7) to
2.3.2.01 (Nov 16) to 2.3.3.04 (Mar 4) to 2.3.4.01 (Mar 27).

Of those the only substansive changelog was for Oct 24th.  That's 6
months with basically little bug fixes.

The latest message is here:

http://groups.yahoo.com/group/snapperannounce/message/14

The first message is here:

http://groups.yahoo.com/group/snapperannounce/message/1

It was posted on Dec 22, 2004.

In a year and 4 months there have been 14 updates.  Here, read them
all and decide for yourself:

http://groups.yahoo.com/group/snapperannounce/message/1

http://groups.yahoo.com/group/snapperannounce/message/2

http://groups.yahoo.com/group/snapperannounce/message/3

http://groups.yahoo.com/group/snapperannounce/message/4

http://groups.yahoo.com/group/snapperannounce/message/5

http://groups.yahoo.com/group/snapperannounce/message/6

http://groups.yahoo.com/group/snapperannounce/message/7

http://groups.yahoo.com/group/snapperannounce/message/8

http://groups.yahoo.com/group/snapperannounce/message/9

http://groups.yahoo.com/group/snapperannounce/message/10

http://groups.yahoo.com/group/snapperannounce/message/11

http://groups.yahoo.com/group/snapperannounce/message/12

http://groups.yahoo.com/group/snapperannounce/message/13

http://groups.yahoo.com/group/snapperannounce/message/14

Come on, take some time and do a little reading rather than just
sitting back with whatever opinion you already have.  And after you
read all that, realize that many people are STILL having massive
problems with database corruption meaning that they have to redownload
all of their messages (at least) or reset their devices completely (at
worst) to make it work again.... for awhile.

Now let's compare that with Chatter.  The last update from Snapper was
March 27th, right?  So basically a month has passed and as far as
Snapper users are concerned, no bug fixes.

I have seen SIXTEEN updates of Chatter in that same time.

The difference here is that when Chatter has a "medium priority" bug
fix, you'll probably (not always but often) see it fixed in days or
weeks.  When Snapper has a problem, what do you think the chances are
of seeing a fix?  Or a new feature?

14 mostly minor updates in 16 months which haven't fixed the major
problem people have with the program
or
16 updates in 1 month

which program do you think is healthy and alive and which one is stumbling?

(and before anyone gets cute and says "Well Chatter betas must be
terrible if he has to keep releasing them over and over again" let me
tell you that I have installed every one of them and not had any
problems with it, and we're seeing bug fixes and new features added.)

If you're that developer and then some anonymous jerk starts attacking
you for stating facts and offering a solution to a problem which
Snapper has publically said they have NO PLANS to fix any time soon,
how would you react?  (Mind you Snapper customers have been waiting 2+
years for fixes/features which Snapper HAS said they plan to address.)

I say this as someone who used to be a HUGE Snapper fan and has a
lifetime upgrade package as well.

I have no doubt there are a legion of ex-Snapper fans out there.


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