Hi Craig, Now that's what would have made me really miss T-Mobile. As it is, I have to say that I'm happier with Verizon that I was with T-Mobile. I've posted my story here about how Verizon handled replacing my 700p (4 times). The only way they could have improved on the service they provided would have been to provide dinner and a movie!
So, switch to Verizon!! :-) It'll only cost you an extra $45 for data compared to what you have now, but I'd happily pay that much more for the kind of service I've received from Verizon. Cheers, Don -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Craig Froehle Sent: Thursday, May 10, 2007 6:11 AM To: [email protected] Subject: Re: [Treo] Re: 755p I posted a more extensive version of my experience with Sprint yesterday here: http://www.GearBits.com On 5/10/07, Michael M. Rye <[EMAIL PROTECTED]> wrote: > Please elaborate on your customer service experience with > Sprint. I have been with them for a long time, and have > never once had a bad issue with their service department. > > -- > Mike > > > > Craig Froehle wrote: > > Can I offer one HUGE downside to the 755p? It is available only on Sprint. > > > > Until today, I had no complaints about Sprint. But now I am utterly > > convinced that their "world's worst" customer service (according to > > MSN/Zogby) is a justified accusation. > > > > So, before you jump over to Sprint just to pick up a 755p, please > > consider that it's smooth sailing only until you need the company to > > actually do something for you. Then it's just pure hassle, headache, > > and frustration.
